Terms and Conditions

We strive to guarantee your satisfaction with every purchase you make with us. Below you will find our return policy that applies to all directly deliverable products that are in stock. Please read this policy carefully before submitting a return request.

Terms and conditions:

  1. Return period: You have the right to return your purchase within 14 days of receipt.

  2. Return policy:

    • The product must be in unused and undamaged condition.
    • The product must be very well packaged to prevent damage during return transport, including all accessories and documentation that were supplied with the product.
    • The product must be returned with a valid proof of purchase or order number.
  3. Return procedure:

    • Contact our customer service to submit a return request and obtain a return authorization number.
    • Pack the product securely and return it to the address provided to you after your return request is approved.
    • Make sure that the return authorization number is clearly stated on the outside of the packaging.
  4. Refund:

    • As soon as we have received and checked the returned product, we will process a refund within 7-14 business days.
    • The refund will be processed using the same payment method that was used for the original purchase.
  5. Exceptions:

    • Custom-made products, signed to order or framed to order cannot be returned unless there are defects in craftsmanship or material.
  6. Contact:

    • For questions about our return policy or to submit a return request, you can contact our customer service.

This return policy applies to all directly deliverable products that are in stock. We strive to make your shopping experience with us as simple and hassle-free as possible. Thank you for your trust in us.

Note: This return policy may be changed without prior notice. Regularly check our website for any updates.