Terms and Conditions

Shipping Policy

Below you will find our shipping policy that applies to all orders placed on our website. Please read this policy carefully before placing an order.

General terms and conditions:

  1. Processing time: Upon receipt of your order, we aim to process your products within 1-7 business days, unless otherwise stated.

  2. Shipping methods: During the checkout process, you can choose from the following shipping methods:

    • Pick up at the store: You can pick up your order at our location. This option is free.
    • Standard shipping: Free shipping within the country. The delivery time may vary depending on your location and the selected shipping method.
    • Insured shipping: For a small additional fee, you can opt for insured shipping, which covers your package against loss or damage during transport.

  3. Shipping costs: The shipping costs for standard shipping are covered by our company and are free within the country. For insured shipping, a small additional fee is charged, which is clearly displayed during the checkout process.

  4. Shipping time: The estimated shipping time varies depending on your location and the selected shipping method. After your order has been shipped, you will receive a shipping confirmation with tracking information, so you can follow the progress of your delivery.

  5. International shipping: We ship worldwide to most countries. Please note that international shipments may be subject to customs and import duties, which are calculated once the package reaches your country. Any additional costs for customs clearance are the responsibility of the recipient.

  6. Undeliverable addresses: We are not responsible for packages that cannot be delivered due to incorrect or incomplete address details. Make sure to provide the correct address details at checkout to ensure successful delivery.

  7. Delayed deliveries: Although we do our best to deliver your order on time, delays may occur due to unforeseen circumstances, such as extreme weather conditions or delays with the carrier. In such cases, we will do our best to keep you informed of any delays and to deliver your order as quickly as possible.

  8. Contact: If you have questions about our shipping policy or need assistance placing your order, you can always contact our customer service.

We strive to make your shopping experience with us as smooth as possible. Thank you for your trust in us.

Note: This shipping policy may be changed without prior notice. Regularly check our website for any updates.